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At Solidgate, we’re more than just a global payment orchestration platform—we’re your partner in growth. With seamless card processing, access to local payment methods, automated reconciliation and settlement processing, advanced payout capabilities, and tools like our Taxes module for automated VAT and sales tax management, we make navigating global commerce simple.
Our platform is designed to scale with your ambitions and is backed by enterprise-grade security and features like intelligent payment routing, real-time analytics, and fraud prevention. Whether you’re breaking into new markets or optimizing operations, we deliver tailored solutions that fit your unique needs—and your goals.
We know that every transaction matters. That’s why we combine innovative technology with hands-on support to ensure your payments are smooth, secure, and set up for success. From startups to global enterprises, Solidgate is here to help businesses unlock new possibilities and thrive globally.
MEGOGO has successfully partnered with Solidgate to enhance its payment processing capabilities. Solidgate specializes in optimizing conversion rates while ensuring compliance with EU regulations, enabling us to significantly improve our revenue flow.
Challenge: MEGOGO, an international media service from Ukraine, faced critical challenges in payment processing as its Smart TV service gained popularity. The two main issues were:
1. Incompatibility of 3DS on Smart TVs: The lack of support for 3D Secure on Smart TVs led to non-compliance with the EU’s Second Payment Services Directive (PSD2) and Strong Customer Authentication (SCA).
2. EU Subscription Payments: Compliance with EU regulations required the use of 3DS for initial subscription payments, which hindered a smooth user experience and negatively impacted conversion rates.
Solution: To tackle these challenges, MEGOGO collaborated with Solidgate, a leading payment processing provider, implementing several strategic solutions.
1. Single Payment Page: A unified payment interface was created to support various payment methods, including Card Payments, Apple Pay/Google Pay, and PayPal, facilitating a seamless experience across devices.
2. Single Subscription Service: The subscription model was enhanced to integrate multiple payment options while adhering to EU 3DS regulations.
3. VTS/MDES Tokenization: Solidgate introduced tokenization technology to secure sensitive payment data and streamline future transactions.
4. Account Updater: An automated feature was implemented to update expired card details, ensuring uninterrupted subscription renewals and minimizing churn.
5. Smart Retries: A smart retry mechanism was established to identify optimal days for retrying failed payments based on user financial behavior.
6. Payment Orchestration: Transactions were directed to acquirers with higher success rates and lower costs, enhancing overall processing efficiency.
7. SCA Exemptions: Solidgate utilized SCA exemptions such as low-value transactions under €30 and Transaction Risk Analysis (TRA) to reduce friction in the payment process.
Results:
- Seamless Payment Processing: Enhanced payment experiences on Smart TV applications.
- 10% Increase in Conversion Rates: Achieved through improved payment options and user experience.
- 5% Reduction in Churn Rate: Resulting from uninterrupted subscription renewals and optimized payment retries.
By leveraging Solidgate’s innovative solutions, MEGOGO successfully navigated its payment challenges, ensuring a frictionless experience for users while significantly boosting conversion rates and customer retention.
