Flowbird leverages Juspay Hyperswitch as strategic partner to solve for global parking payments 

Flowbird, a French technology firm specializing in payment and ticketing for car parks and public transport, serves over 7 million users globally. Processing 350M+ payments annually, Flowbird partnered with Juspay to enhance efficiency of its current payment stack and meet global compliance requirements. Flowbird integrated with the commercial version of Juspay’s composable open-source payments infrastructure platform - Hyperswitch.  

Global Expansion to New Markets 

The nature of business demands Flowbird parking app to connect with the acquirer-of-choice for each city authority. This brings in a need to support integrations with a diverse set of payment processors and acquirers across the world. 
 
Hence, the ability to be able to directly connect with Bank Acquirers with minimal development effort is one of the primary objectives of Flowbird. Hyperswitch was able to quickly turnaround any acquirer or payment processor integration and act as an extended payment team.  

With Hyperswitch Control Center, onboarding and managing hundreds of city authorities with associated configurations was a seamless experience. At the same time, restricting access to data and sensitive customer information was possible by managing access profiles for every use - be it Flowbird’s app team operating across cities or Flowbird’s customer support operating for specific cities. 

Embedded Checkout Experience 

With Hyperswitch’s Checkout SDK, Flowbird transitioned to a native payment experience for Android and iOS, reducing steps and eliminating web redirections. This approach significantly enhanced the customer experience for Flowbird’s highly recurring parking use case. 

Quick Checkout with APMs 

Hyperswitch enabled Flowbird to integrate Apple Pay, Google Pay, and Samsung Pay, offering seamless global checkout experiences. This enabled quick checkout via these payment methods and reduced clicks per payment from 10 to 3, enhancing convenience and transaction efficiency for users. 

Centralized card vaulting for one-tap payment experience 

Flowbird now offers one-tap payments for returning users, enabled by Hyperswitch’s centralized vaulting of payment data. This processor-agnostic solution ensures seamless recurring payments across multiple cities, despite varying payment processors for each City Authority. 

Reliable & Scalable Payment Infrastructure 

To efficiently handle Flowbird's varying traffic volumes and spikes, Hyperswitch’s infrastructure is built to be reliable, scalable, agile, and high-performing, ensuring 99.999% uptime. It incorporates a cache-based shock absorber to manage peak traffic, scaling seamlessly up to 20,000 TPS. 
 
Additionally, the multi-region active-active setup enhances disaster recovery by ensuring that if one region experiences a failure, operations are automatically redirected to another region without any downtime, guaranteeing uninterrupted service for users. 
 
Open-source solution for easy PCI DSS certification and omni-channel payments 

Flowbird addressed on-premise deployment needs for some cities due to regulatory constraints with Hyperswitch’s open-source, PCI DSS certified payment stack, designed for cloud vendor-agnostic, secure, and automated deployment. This streamlined PCI compliance and ensured data privacy in controlled environments.  

Flowbird team self-integrated their in-house built card present payment acceptance solution (Archipel) into Hyperswitch as a payment connector. And this enabled Flowbird to use Hyperswitch as the unified modern payment interface for all of Flowbird’s omni-channel payment needs. 

About JUSPAY 

Established in 2012, Juspay is a leading payments platform for the world’s largest businesses powering 175 Mn transactions every day. With offices in San Mateo CA, Dublin Ireland, Singapore, and Bangalore India, Juspay serves 400+ enterprises and large brands like AmazonPay India, GooglePay India, Microsoft Xbox India, Flipkart, McDonalds, Agoda, Makemytrip, Indigo, Zurich insurance, Agoda and leading card schemes like Visa, Mastercard.  

Hyperswitch by Juspay is a new generation of composable, commercial open-source payments orchestration platform for large merchants & brands. Juspay Hyperswitch expands the possibilities for enterprises looking to transform their payments - streamlining the diversity (payment methods, micro-wallets, trust providers, PSPs / acquirers, schemes / networks, routing paths, regulatory landscape & compliance), bringing in redundancy & reliability, state-of-the-art transaction level payments intelligence increasing conversions & reducing costs, and solving for unified payment operations - observability, managing reconciliation, refunds & chargebacks.