DisputeHelp provides acquirers and merchant service providers with white-label dispute management solutions for resale to their merchants. We create new revenue streams for our clients by adding value to their existing merchant services, while giving them robust oversight of these processes. We integrate highly-effective tools into a single card-agnostic endpoint so merchants save time and money to focus on their core business.
DisputeHelp manages post-authorization threats to merchant revenue such as fraud, disputes and chargebacks. Through DisputeHelp, our clients' merchants can deflect unwarranted disputes, automate dispute resolutions, eliminate chargebacks, and recover revenue lost to fraud. Our solutions can be scaled and customized to the enterprise needs of the client. With reduced fraud and dispute ratios, merchants can process more volume with less false declines.
We serve clients in 20 countries across Europe, Asia, and the Americas with offices in North America and the EU. The DisputeHelp suite of services covers transactions worldwide, in each transaction’s currency of origin. Thanks to our partnerships with Visa’s Verifi and Mastercard’s Ethoca, we cover disputes globally from all Visa and Mastercard issuers, along with American Express and Discover.